• Business Operations Analyst

    Posted Date 2 weeks ago(10/3/2018 7:56 AM)
    Area of Expertise
    Business Analysis
  • About DMI

    DMI, the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, big data management and analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Washington DC area, with satellite offices around the world. Additional information is available at and on LinkedIn, Twitter, Facebook, and Google+.


    About the Opportunity

    This is an opportunity for a talented and motivated Business Operations Analyst to work with DMI’s senior leadership team and help them conceive and execute data driven organization and customer transformational initiatives. These initiatives and programs are expected to contribute heavily towards scale and growth of the business across DMI’s entire range of leading edge and niche digital transformation space encompassing Enterprise Mobility, IoT, Analytics, Mobile Commerce and Customer Experience and Design.


    Successful candidate is expected to participate with business verticals and uncover areas of opportunities using combined methods of data analysis and modern research ( including Internet based ) and contribute to defining strategies for market share, new offerings, efficiencies and growth. She/He will have the opportunity to advance her/his career and gain a solid understanding on how businesses are run in a structured manner, with an eye on tactical interventions as well as long term strategic plans.


    It is also expected that the candidate is passionate about following latest business and technology trends and developments in keeping themselves abreast to enable them in coming up with right recommendations.



    • Engage with DMI’s senior leadership team, functional heads, finance team and other relevant stakeholders on a variety of organization and department level projects
    • Able to run stakeholder interviews and document operations, gaps, opportunities, risks etc.
    • Identify, collect, monitor and study key business and performance data to create custom reports that help control costs, identify process slowdowns, gaps, opportunities, risks etc.
    • Study existing business processes and make specific recommendations about what data needs tracking and how it can be used to improve operations
    • Execute data analysis and / or research the business landscape and identify opportunities to help increase profitability and develop specialized services for clients
    • Create and present compelling presentations or proposals that articulate the data driven findings and recommendations
    • Identify dependencies and risks related to projects and initiatives



    • 5-7 years of overall experience in similar capacity with at least 2+ years of demonstrated data mining, MIS and research capabilities
    • Excellent storytelling skills - must be able to communicate or present ideas clearly and confidently, using as many visual elements,  such that a both technical and non-technical audience can grasp the subject matter easily
    • Ability to demonstrate the data proficiency, flair and mastery on data analysis to solve or answer organisations’ questions
    • Should be a good listener to understand the business problems that need to be solved
    • Strong attention to detail
    • Excellent knowledge of tools - MS Excel, MS Word, MS Powerpoint ( or Prezi ) etc.
    • Good sense of business environment and commercially savvy
    • Comfortable in networking and liaising with a whole range of people across different lines of businesses
    • Must be high on self motivation, bias for action and on creative thinking
    • Exposure to working with people across geographies



    • Exposure to statistical methods for understanding and solutioning a variety of uses cases with be an added advantage
    • Any exposure to Six Sigma will be an added advantage
    • Exposure to IT services industry and project management
    • Working knowledge of SQL and Adobe suite



    • Graduate/Post Graduate degree in engineering or related disciplines like mathematics, statistics or Master’s in Business Administration



    •  Noida, India


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